Welcome to Sterling

Zoom video calls are private and secure. During your call, the pharmacist will only ask for personal or health information they need. This information is used only for your care and treatment, and other purposes allowed by law. They will keep this information private, which is the law under Ontario’s Health Information Act. This process is the same as when you come to the pharmacy for your assessment. Zoom has a ‘Virtual Background’ option which lets you show an image or video as your background during a meeting. It’s important to see you and any others who are in the room with you. Please don’t use a Zoom ‘Virtual Background’ because it blocks the view.